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What form of payment do you accept?
We accept Visa, Mastercard, Discover, American Express and
Paypal.
May I pay yearly rather than monthly?
No. Our reasonably priced hosting requires a monthly payment
of just $18. You may pay your monthly hosting fee with your
credit or debit card.
When will my card be charged?
All hosting accounts are processed on the 1st day of each
month. This means that should you activate your account on the
2nd or 3rd (or any day other than the 1st) of the month, you
will receive free hosting for the remainder of that month.
Your normal monthly billing will commence on the following 1st
day of the month and continue for each month thereafter.
May I cancel my account at anytime?
Yes. We hate to see you go, but if you need to cancel or move
your hosting at anytime, just contact us and let us know. We
will suspend all monthly billing immediately. You will have
until the last day of the month to copy and/or remove your
files from our servers.
What kind of servers are you using?
Our newest Linux-based servers are provisioned with Intel Dual
Quad Core 3.2GHz CPU's with a minimum of 2GB of RAM.
What level of tech support do you provide?
Most of our hosting clients are also our web design clients,
and as such, generally do not need or want to know too much
about the hosting and administrative duties involved with web
hosting. But that’s okay, because we are glad to provide
personal support with all aspects of web hosting.
We will gladly setup all your email accounts on the server,
assist you with getting those accounts setup in your email
application (Outlook, Thunderbird, Mail, etc.) and provide you
the details you need to learn how to check your email from
anywhere in the world.
Our personal, friendly service is what sets us apart from the
average hosting provider. This personal service does require
that we get some sleep from time to time, so sorry, we don’t
offer full-blown 24/7 support. But please don’t hesitate to
contact us at anytime. We’ll do our best to quickly resolve
any issue you may have. Our telephone number is 918.274.9631.
Office hours are 9am to 6pm CST, Monday-Friday.
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